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High-speed Internet connection service [For all rooms]

Wi-Fi Connection Service

  • Enjoy convenient access to internet through Wi-Fi system now available in all facilities in the hotel. For business or for sightseeing, you can surf and communicate with your own Wi-Fi devices through seamless internet connection.

■ Areas Available for Wi-Fi Connection within the Facilities

  • All guestrooms (wired LAN is also available)
  • Hotel Lobby
  • Café LEC Court (1st floor)
  • All banquet halls (wired LAN is also available)
  • Business booths (wired LAN is also available)

■ Devices Compatible for Wi-Fi Internet Connection

  • PC with WindowsXP OS and above or Mac OSX and above
  • PC with built-in wireless LAN (Wi-Fi) adopter
  • iOS devices enabled for wireless LAN (Wi-Fi) (e.g. iPhone, iPad, etc.)
  • Android devices enabled for wireless LAN (Wi-Fi) (e.g. smartphone, tablet PC, etc.)

■ Wi-Fi Connection Standard & Speed

  • The connection service is in conformity with IEEE802.11a/b/g.
  • Connection speeds are in conformity with the IEEE802.11 respective standards (a, b and g).

Service Details

1Gb/s high-speed Internet access service throughout the whole building.※
You can use this service for business and entertainment

※We use the best possible system. However, it does not guarantee the communication speed.

Available equipment

Both wired and wireless LAN (Wi-Fi)

  • PCs equipped with OS, Windows XP or newer, or Mac OSX or newer For wired LAN

For wired LAN

  • Wired LAN adapter (pin RJ45) built-in PC

For wireless LAN (Wi-Fi)

  • Wireless LNA (Wi-Fi) PCs with built-in adapter
  • iOS LAN equipment compatible wireless (Wi-Fi) (such as iPhones and iPads)
  • Android equipment with wireless LAN (Wi-Fi) (such as smartphones and tablet PCs)

Wi-Fi connection service standards, communication speed

  • Compliant with the standard for IEEE802.11a/b/g.
  • The communication speed is compliant with (IEEE802.11a/b/g) standards.

Use of the connection in your room

  • Wired and wireless LAN (Wi-Fi) are available free of charge.
  • You can use wireless LAN by connecting the LAN cable which each room is equipped with. For wireless LAN, if you connect to the access point (SSID) and start your browser, you can access to the Internet.

Use of the connection in the lobby on the first floor or in LEC COURT

  • Wireless LAN (Wi-Fi) Is available. Please contact the staff.

Use of Wi-Fi in the banquet hall

  • Wired and wireless LAN (Wi-Fi) are available.
  • Please contact a sales representative or staff member.

Upon use of this service, please note on the following points.

  • For the use of the VPN, we use the NTA feature. Therefore, please use the VPN connection device that supports NAT traversal.
    However, there is no guarantee that it will support all types of VPN connections.
    Also, it does not correspond to connections that require a global IP address.
  • There may be cases when you cannot use your e-mail due to the limitations of the e-mail address you use.
    Please check the website of your contracted provider beforehand.
  • Wi-Fi connection service can be used near the access points (where the SSID is transmitted) in the hotel. However, you may not be able to use the service if the Wi-Fi signal can not be maintained smoothly.
  • We advise that you should prepare security settings, such as anti-virus software at your own risk.
  • For the security reasons, we regulate communications between each room. Please note that communication between rooms is impossible.
  • Please refrain from illegal acts such as sending mass spam emails and using illegal file-sharing software.
  • If the transmission of the suspicious data is found, we will stop this service.
  • Please note that we are not responsible for any losses or damage caused by unexpected stoppages or defects in the service.

GiftShop“raintree”

We offer interesting articles including Japanese miscellaneous goods with popular crafts and folk art of the ancient city, Arts by Kyoto Yukari artists, Incense and fragrance. Also, we provide refined Stationaries and articles of daily use you will need on your journey. We also propose Japanese Sake and Wine which we recommend as gifts. Please feel free to come to our shop. (Opening Hours 8h~21h)

Business Booth

The business booth, which was attached to the Gift Shop on the 2nd floor, have been equipped with five computers and a copy machine. You can browse the Internet and create documents in word, Excel and PowerPoint. We kindly ask customers who want to use the booth to make their request at the business booth reception desk.
※This service is reserved for guests staying at the hotel and banquet guests. (24 hours *If you would like to use the business booth between 21:00 and 8:00, please request at the front desk.)

Baby room

The room have been installed with two baby cribs and two babies-changing tables.
Please ask the concierge or the bell staff in case you want to use them.

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